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Ahhh the dreaded body shop. We had a very bad experience that took two years to fix and cost us $10G for a completely useless paint job and body work. During that process we found out the actual cost of the materials for paint/primer/misc supplies from the auto body supply shop to be $1000-$1100cdn five years ago to do the job right.
Go with your gut feeling and always get references from the shop. The good ones will gladly give them.
Dorinda still kicks herself for picking the guy, we ended up having to sue to get the car back. She didn't feel right about him after he had picked up the car and was being evasive about when it would be done.
Live and learn
Mark
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