In any area of consumer mail order things can easily go wrong and you are stuck trying to work it out with some moron. If I can I like to deal with a face at a local supplier or deal with a source that has MORE than just a good reputation. Aircooled.net for example not only has a good rep, but you almost have that "face" i'm refering to. John and Eric are active on the forums and are in touch with and feel a responsability to conduct business in an honorable fasion, as opposed to someone who "just works here".
Not that that helps you now, but for the future....
Ron
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