problem with California Import Parts

[bugsoup]

I am currently having some trouble with an order from these guys. I ordered some parts at the beginning of July and they just came last week. I wasn't surprised by the length of shipping time, but I was surprised the box was missing a part. I ordered the TorqueMeister, a front windshield seal for my oval, and the rear torsion bar adjuster. The adjuster was missing and now CIP refuses to accept that they made a mistake. If this was a small part, I could understand and almost forgive. However, for a $90 part that I cannot and will not give this up.

Has anyone else run into trouble with them? How was it resolved? What are my options to get this resolved?

thanks